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Trade Account Not Accepted? Heres Why:

There can be many reasons SBT may choose to deny you a credit account. If we do, not all is lost! We usually explain the issues on our response, but here is a guide you can follow to avoid being ineligible for your SBT credit account:
TRADE ACCOUNT NOT ACCEPTED? WE MAY KNOW WHY:
  • No Order History - If you haven't placed any online orders with us before, or if you are yet to call, E-Mail or visit us, you may be refused a trade account. We look for an order history of 3-5 previous online orders, or 10+ orders in-store, over the phone or by E-Mail. This allows us to build a background of orders before offering credit to you.
  • Your Company or Organisation Cannot Be Verified - SBT Perform checks on your company details provided on the account form. If we struggle to verify your business address, trading name, domains or similar, we may refuse you a credit account. Make sure you upload your company details on letterheaded paper to help us verify your business. 
  • Previous Trade Account Closure - If you have history of an SBT trade account closure, we may refuse to re-open a credit account for you. SBT may close your account if any of the following applies: Account Dormancy - Unused for 12+ Months, Failure To Pay - Unpaid invoices remain outstanding, No Contact - If your contact details have changed and we cannot contact you. Low Volume of Orders - if you frequently spend less than 200GBP per Annum.
  • Your Delivery Address is not in the UK - Although we do offer trade accounts to those located in Northern Island & the Scottish Highlands, we cannot provide you a trade account if you are based internationally.
  • Your Delivery Address Cannot Be Found - We need to be able to send both your orders and your invoices/statements to an address in the UK. If we cannot find the address you provided, we may refuse to open your trade account. Delivery addresses in the Scottish Highlands, or Islands may impose an additional carriage charge. Your account manager will be in touch to discuss this if necessary. 
SBT Ltd. - Established 1990

SBT Ltd. - Established 1990

SBT Ltd, known as Stockton Bearings & Transmissions, was Established in 1990 by Pat Hodgers and Martyn Semark. We have grown to be the areas largest independent authorised stockist, supplier and distributor of bearings, belts, chain, seals and all other MRO Products.

However, IT DOESN'T STOP THERE!

Having attracted over 500 authorised distributorships from the world’s leading manufacturers such as Schaeffler, NTN SNR, Renold, Tsubaki, Optibelt, Rocol, Ambersil, Tygris, Camozzi Automation, Portwest, Bisley, Exol, BondLoc, TEC and many more, we back this up with over 3,000 square feet of stock. We simply believe that ‘stockists should stock’ and that ‘stock should be available 24 hours a day, 365 days a year.’ Our in house expertise means that you get to speak to somebody with technical knowledge to help you with your query, with fast response and customer service we believe is second to none in our industry. With 7 vehicles ready for speedy delivery, and with competitive prices, we genuinely feel we should be your number one port of call.

We are a founding member of IADA; a group of 26 independently owned distributors, across over 50 locations in the UK, who together have access to the world’s leading manufacturers.

SBT are also a member of TROY. The leading group of industrial general engineering supplies in the UK - with over 200 distributors across 324 locations throughout the UK & Ireland.

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Why choose SBT?

Why choose SBT?

Our dedicated team with a combined experience of over 100 Years are here to help you with any enquiry you have. If you need to ask us a question, contact us today to see how we can help!

We have a huge range of stock in all sectors available for immediate dispatch. From PPE & Workwear, To tools, gloves and more. We also offer FREE national delivery throughout the UK if your order value is over £25.

On top of this, we aim to provide not just the best service, but competitive pricing across our full range. Saving you time & money.

Customer Service

We are proud of of our excellent levels of customer service, which we believe is second-to-none in this, or any industry. Our fully experienced team are available to offer technical advice and support by phone or email.

We offer excellent delivery service both locally and UK wide, usually for next working day.

Backed up by our network of over 500 authorised distributorships we are able to offer technical support, advice & training to all of our customers.

National Power Local Strength

As a member of IADA we have access to over 500 of the world’s leading brands and in excess of £25 million of locally held stock enabling us to truly offer a local world class service nationally – National Power Local Strength.

With over 3,000 square feet of stock we simply believe that ‘stockists should stock’ and that ‘stock should be available 24 hours a day, 365 days a year.’ Our in house expertise means that you get to speak to somebody with technical knowledge to help you with your query, with fast response and customer service we believe is second to none in our industry. With 6 vehicles ready for speedy delivery, and with competitive prices, we genuinely feel we should be your number one port of call.

 

Our Brands

SBT offer a huge array of the worlds leading brands in the Engineering industry. With over 500 Distributorships, and suppliers based all over the world - its our garuantee to provide premium quality product. SBT have developed unbreakable bonds with our suppliers - and we continue to expand and develop our range of products everyday to keep powering businesses up and down the UK. Our superior working relationships allow us to deliver the highest quality product to our customers in as little time possible - and whats better, our customer service is rated excellent across the board! If you have any questions for us, be sure to reach out using one of the many contact methods available to you..
Shop Our Brands Today

How Do We Pick Orders?

We know that time is essential in our industry, and no business can afford to have a bottle neck in the production line. SBT are focused on getting your goods to you as soon as possible. To do this - we pick our orders from a selection of top range brands that are in stock, and get the items to you as fast as possible. If you require a certain brand, we will honour that, just leave a request at the checkout, or contact us prior to placing your order!

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